Fixing Email Issues in WordPress Part 2
Today I fully resolved a issue where emails generated by a client’s WordPress site were only reaching the spam folder of intended recipients instead of their regular inbox. In order to resolve this issue, I relied on the implementation of a plugin, namely WP Mail SMTP. I have used this plugin in the past and am generally satisfied with it, though in the case of this customer it seems to show an error screen for an unexplained reason even though edits are being saved as they should be. Perhaps this is an issue with the version of the plugin or with the versionmy client is running, which granted, is not the most recent version (more blog posts coming as I update their site!).
The documentation for the plugin is straighforward and since my client is a subscriber to Google Workplaces or whatever it is called, it was simple to set it up so that the emails from WordPress went through the Gmail API. The client does not send a high volume of emails (basically just password resets and registration confirmations) so there is low risk of hitting Gmail’s rate limits imposed on the API. If you do send a lot of email from your WordPress, the plugin suggests other email providers who specialize in large volume email sending and which also have seamless integration with the plugin I am using.
I am glad I was able to help this client resolve their issues and I look forward to solving the email/Wordpress needs of other clients in the future (possibly even you)!